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Legal Document — Worldnity

Refund Policy

Worldnity Private Limited upholds uncompromising financial transparency, operational accountability, and client-centric resolution frameworks. This Refund Policy governs remediation across our digital products and technology services portfolio, enforced per institutional integrity standards and Indian consumer protection laws.

10
Sections
2026
Updated
5–10
Day Refund
IND
Governed
Integrity-Driven Refund Framework
We unconditionally authorize remediation in all independently verified instances of platform-attributable service failure — with zero concealed deductions.
Guaranteed 24-Hour Acknowledgement
Every formally submitted refund request receives mandatory acknowledgement within 24 business hours and full resolution within 3–5 working days.
Source-Instrument Credit Guarantee
All approved refunds are mandatorily credited to the original instrument of payment within 5–10 business days, without exception.
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Section 01
Overview
Section 02
Webinars
Section 03
E-Books
Section 04
Consultation
Section 05
Software
Section 06
Cyber Security
Section 07
Marketing
Section 08
Refund Process
Section 09
Timelines
Section 10
Non-Refundable
Comprehensive Policy Documentation

Complete Refund Policy

Policy Overview
01 — Institutional Refund Commitment
Worldnity Private Limited authorizes financial remediation exclusively in independently verified instances of platform-attributable service failure, wherein client access to proprietary digital content, scheduled virtual sessions, or professional consultation engagements is persistently obstructed due to our internal infrastructure.
Owing to the instantaneous provisioning of proprietary digital assets and the immediate activation of cloud-hosted access privileges upon successful payment, Worldnity maintains a strict no-refund position with respect to discretionary cancellations, post-activation requests, or subjective dissatisfaction claims.
This Refund Policy governs all commercial transactions conducted under the Worldnity brand, encompassing: Live Webinars, E-Books, Cyber Consultation, Software Development, Cyber Security Services and Digital Marketing & Cloud Solutions.
All formal refund requests must be submitted to connect@worldnity.com — our dedicated resolution team ensures mandatory acknowledgement within 24 business hours and conclusive resolution within 3–5 working days.
This Refund Policy forms an essential component of our Terms & Conditions. Continued service usage constitutes unconditional acceptance of both governing instruments. Last Revised: 11 April 2026.
Live Webinars
02 — Webinar Registrations
Qualifying CircumstanceRefundGoverning Condition
Session cancelled by Worldnity100%Automatic full restitution
Platform-attributable access failure100%Reported within 24 hrs of session
Session credentials not delivered100%Escalated within 48 hrs of payment
Payment processing error100%Verified within 24 hrs of transaction
Client-initiated pre-event cancellationNoneRegistration duly confirmed
Session successfully attendedNoneService obligation fully discharged
Complimentary webinarN/ANo monetary transaction involved
Refund eligibility is strictly limited to platform-attributable service disruptions. Client-side scheduling conflicts, discretionary cancellations, or change-of-mind requests fall outside the scope of this remediation framework.
Digital E-Books
03 — E-Book Purchases
Qualifying CircumstanceRefundGoverning Condition
Access credential failure or non-delivery100%Escalated within 48 hrs of confirmed purchase
Content file corrupt or technically unreadable100%Substantiated with documented evidence
Incorrect product delivered against order100%Escalated within 48 hrs of delivery
Content successfully accessed by clientNoneDigital product duly delivered
Discretionary cancellation post-accessNoneProprietary content already received
Promotional or discounted acquisitionNoneUnless expressly stipulated otherwise
E-books constitute proprietary digital products. Financial remediation limited to verified platform-attributable access failures—subjective dissatisfaction or preference after delivery ineligible for refund.
Cyber Consultation
04 — Cyber Consultation Services
Qualifying CircumstanceRefundGoverning Condition
Engagement not initiated within 24 hrs of booking100%Platform contact failure
Session non-executable due to platform failure100%Technical or scheduling failure on our end
Payment duplicate/erroneous charge100%Verified within 24 hrs of transaction
Consultation engagement completedNoneProfessional service obligation discharged
Client-attributable non-attendanceNoneSession duly arranged and confirmed
Dissatisfaction with advisory guidanceNoneEducational advisory rendered
Worldnity's cyber consultation services are educational advisory sessions exclusively-not legal representation, investigations, or financial recovery. Refund eligibility independent of outcomes.
Software Dev
05 — Software Development Services
Project MilestoneRefundApplicable Terms
Cancellation prior to formal project scope initiation90%10% administrative fee withheld
Cancellation during UI/UX design phase50–70%Proportional to deliverables completed
Cancellation during active developmentPro-rataRestitution of unutilized milestone value
Project delivered and client-acceptedNoneContractual obligations fully discharged
All refund quantum calculations pertaining to formal enterprise professional service engagements are subject to formal bilateral mutual written agreement as explicitly defined within the executed enterprise Statement of Work (SOW).
Cyber Security
06 — Cyber Security Services
Qualifying CircumstanceRefundGoverning Condition
Engagement not yet commenced100%Formal request within 48 hrs of payment
VAPT assessment partially deliveredNonePartial engagement = full contractual fee
Comprehensive security audit completedNoneProfessional service fully discharged
NDA executed and engagement commencedNoneConfidential engagement initiated
Cyber security audit engagements necessitate privileged access to client-controlled systems and sensitive infrastructure. Following formal commencement of the engagement, financial remediation cannot be authorized under any circumstances.
Marketing & Cloud
07 — Digital Marketing & Cloud Services
Qualifying CircumstanceRefundApplicable Terms
Client withdrawal before campaign launch100%Prior to any third-party ad expenditure
Advertising budget already deployedNoneThird-party expenditure non-recoverable
Monthly retainer — unutilized periodPro-rataSubject to formal written request
Cloud provisioning completedNoneInfrastructure successfully deployed
Third-party advertising expenditure remitted to platforms such as Google or Meta is irrecoverable and categorically non-refundable. Worldnity's professional management fee is eligible for pro-rata restitution solely in respect of unutilized engagement periods.
Refund Process
08 — Refund Request Procedure
01
Formal Refund Submission Protocol: Submit all formal enterprise refund requests exclusively to connect@worldnity.com using the mandatory subject line: "Refund Request — [Order ID]" for streamlined processing.
02
Required Documentation Matrix: Include: Registered name and email address, Order Reference ID, product or service designation, detailed grounds for the request, and corroborating evidence such as screenshots or access failure documentation.
03
Resolution Timeline:Our dedicated enterprise resolutions team provides mandatory acknowledgement within 24 business hours of receipt; comprehensive review, verification, and eligibility determination completed within 3–5 working days.
04
Refund Crediting Framework:Approved refunds credited to original payment instrument within 5–10 business days, subject to financial institution processing.
Priority Resolution Channel: For time-sensitive matters requiring expedited attention, contact our enterprise support team via WhatsApp at +91 70550 49377 for same-business-day acknowledgement and resolution initiation.
Processing Timelines
09 — Refund Processing Timelines
Payment InstrumentExpected Credit Timeline
Credit / Debit Card7–10 business days
UPI / GPay2–4 business days
Phone Pay3-5 business days
Net Banking5–7 business days
Razorpay Wallet1–2 business days
Domestic Cards4–6 business days
UPI Wallets2–4 business days
Direct Debit4-6 business days
International7–10 business days
Promo/Discount1–2 business days
Net Banking3–5 business days
Worldnity Private Limited bears no liability for delays in credit realization from client's banking institution processing timelines, technical constraints, or settlement procedures, following formal refund dispatch from our platform.
Non-Refundable
10 — Non-Refundable Circumstances
Service Successfully Rendered: Digital content accessed, live session attended, or professional consultation engagement completed.
Discretionary Withdrawal: Client-initiated cancellation following procurement or post-activation access of proprietary digital content.
Promotional Acquisition: Transaction executed under a promotional offer, discount instrument, or bundled pricing arrangement.
Client Non-Attendance: Consultation session or live webinar duly scheduled and confirmed, but not attended by the registered participant.
Policy Contravention: Account suspended or terminated pursuant to a documented violation of our Terms of Service.
Contractual Scope Fulfilled: Software development or cyber security engagement delivered in full compliance with the agreed Scope of Work.
Advisory Outcome Dissatisfaction: Refunds not cognizable solely on subjective dissatisfaction with educational or advisory guidance provided.
Should you have reasonable uncertainty regarding your eligibility under this policy, we encourage you to submit a preliminary inquiry to connect@worldnity.com prior to formally raising a refund request.

Resolution Support Protocol

For clarification on this Refund Policy or to initiate formal refund proceedings, contact our dedicated enterprise resolutions team. All submissions receive mandatory acknowledgement within 24 business hours and conclusive resolution within 3–5 working days.

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